The aim of this course is to provide the learner with an understanding on how to say no the right way, whether it’s to a customer, a manager or a colleague and using the right techniques and strategies to do so without offending anyone or coming across as being abrupt.
How to say “NO” in the Right Way
£20.00 (exc VAT)
Access The How to say “NO” in the Right Way course for 6 months for a low one off cost. Once your payment is confirmed, we will set you up in the system and email your login details.
On completion of this course learners will be able to:
- Describe the problems associated with constantly saying yes
- Understand the key components of saying no the right way
- Identify strategies to say no