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ShopCustomer ServiceSupporting your Front Line Employees

Supporting your Front Line Employees

£20.00 (exc VAT)

Access The Supporting your Front Line Employees course for 6 months for a low one off cost. Once your payment is confirmed, we will set you up in the system and email your login details.

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The aim of this course is to provide the learner with an understanding of how to support front line staff who are the centre of customer service operations and play a key role in customer satisfaction representing brands, products, services.

On completion of this course learners will be able to:

  • Create an engaged front line workforce
  • Define ways to engage front line staff
  • Describe how to use training and development to support staff
This course will take you approximately 90 minutes to complete