Are you overlooking your Learners’ Needs?

What mistakes are other organisations making? Ensuring that your learning outcomes and training delivery are supporting the needs of your learners can be a real challenge. One study showed that only 38% of managers believe their learning programmes meet their learners’ needs. This infographic explores areas of learning delivery that businesses may need to address […]

SPARC Framework

This brief video outlines a framework for measuring the effectiveness of your training. We discuss the SPARC Framework and how to use it.

Setting the right KPIs

This brief video outlines how setting effective KPIs can help ensure your training delivery delivers positive business impact.

Blended Learning

What is Blended Learning? This video provides a brief overview of how to incorporate a Blended Learning approach to your training delivery.  It takes you through the BLISS Framework – Blended Learning Integrated Support System – developed by eLearning Plus.

Customer Service Awareness Course

Introducing the essentials of Customer Service There are a handful of customer service skills that can make the difference between a poor, average or great experience. Find out more with our interactive online course. Please complete the form and we will contact you to set you up in our LMS system for this course. We […]